From The connections:
The Good Samaritans at table seven
You and your family push your way into the restaurant on a Friday night. After a long wait, you finally get a table. The place is packed — and loud. After a long wait, your waitress hurries over to your table with menus.
Deena, her name tag reads. Deena cannot be more than 16 or 17 — the same age as your daughter. After a quick hello and welcome, she disappears to serve another table. Deena returns several minutes later to take your order — including the four different ways your party wants their burgers. You can tell she is working really hard to keep it together.
While you wait, Deena is summoned by the man at a nearby table. You can see and hear the encounter: He all but throws his underdone steak, his soggy French fries, and warm beer at Deena. He berates her for the slow service and dismal food. She apologizes profusely and removes the food. When she returns a few minutes later with new servings, he takes a bite and a sip, grunts and glares at her. At another table, she tries to mollify screaming children; another party changes its order four times; she collides into the kid bussing tables and a tray of glassware and dirty dishes crashes to the floor.